
How is AI revolutionizing the relationship between the customer and companies?
Artificial intelligence (AI) and machine learning (ML), both are closely linked with one another. AI software uses ML capabilities to collect and process data which

Artificial intelligence (AI) and machine learning (ML), both are closely linked with one another. AI software uses ML capabilities to collect and process data which

The ecommerce industry has transformed the internet into a big marketplace for small and large companies. Technology makes it possible for small players to offer

Large and small pharmaceutical companies, independent pharmacies, and medicine wholesalers (distributors) are perhaps the most critical players in the pharmaceutical industry. All three of the

Simply put, the CRM bridges the gap between the customer and the organization. Almost every small and large company has a customer relationship management system

Technology is shaping the new customer The explosion of digital and mobile technology has given rise to a new age customer who is well-informed, aware,

Industry experts suggest the leaders of the future would spend only 50 percent of their time in managing people. Remaining 50 percent would be spent

Consumer behavior and expectations from the hospitality industry have changed a lot during the last five years. From checking hotel reviews, booking a hotel room,

Good looks matter more these days. Rather it’s about how upbeat you can be to stay ahead of the competition. Look at the way how

Often when we can’t express with words, we say it with gifts. It is easier to communicate our underlying need and sentiment and bridge the

Factors like new technology, consumer’s demand, and new entrants with deep-pockets are influencing the way e-commerce market functions. The retail e-commerce business is set to


