Automating routine processes using software or tools is a necessity to empower day-to-day business operations. Managing customer relationships and organizing key data is a challenging
Helpdesk ticketing software registers customer queries received from various platforms, assigns a ticket, sends information to relevant departments, and tracks changes on the same. Put
Ecommerce CRM enables your business to have a 360-degree view of customers, ensure effective customer service, and build compelling marketing campaigns to foster customer loyalty.
Ever since call centers came into being, it became easy for businesses to outsource “customer service” to such third-party service providers. Out of sight, out
Until the last decade, the customer relationship management system remained stuck inside the office. Sales, customer service, and technical support executives often felt disconnected while
Ticket tracking systems have fast evolved over the last decade and the effectiveness and the efficiency that these systems have brought to organisations around the
The world is stuck in the middle of genuinely unprecedented circumstances due to COVID-19. The novel corona virus has forced people around the globe to
Technology has impacted the way people interact, communicate, eat, and buy things. The retail sector, especially the brick-and-mortar stores have suffered due to the change
CRM Software For Real Estate Firms Business enhancement in all fields depend on a variety of factors. One very crucial facet that influences business is
CRM, Customer Relationship Management, has become the most dreadful marketing technique for small businesses as CRM requires you to invest a lot of money to
